Jason and his team helped us out in a time of need. No one wants a breakdown, but it is even worse when you are 400 miles from home. He was forthright and honest and I felt like I had enough information to make a wise decision regarding the repair. You know it's hard to feel like you can trust some mechanics, especially when they know you're in a bind - but not this guy! He put us at ease and even offered to drive us to a rental car location if needed to help us out! If I lived in Johnson City, I would DEFINITELY take my business to Browns Mill. P.S. A tow truck driver who carries a Bible on his dash??? Yep, it makes a difference in the comfort level you have climbing up into that cab with your family!!! KUDOS!