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5

Very responsive to my service requests. Great fast repair on a Diesel engine..

5

I had called multiple places to see if I could get my car looked at some point last week. I wasn’t in any hurry but every place I called was very rude when I talked to them and they said they doubt they could get me in. So Brian Gong recommended this place and I called. I can’t remember who answered but they were SO nice which meant a lot since I was having a rough week. They were apologetic cause they couldn’t get me in until late in the week but I didn’t even care. They had me in and out in just a few hours on Thursday. I just appreciated how kind they were throughout the process so thank you! I will definitely be coming back here.

5

Jason and his team helped us out in a time of need. No one wants a breakdown, but it is even worse when you are 400 miles from home. He was forthright and honest and I felt like I had enough information to make a wise decision regarding the repair. You know it's hard to feel like you can trust some mechanics, especially when they know you're in a bind - but not this guy! He put us at ease and even offered to drive us to a rental car location if needed to help us out! If I lived in Johnson City, I would DEFINITELY take my business to Browns Mill. P.S. A tow truck driver who carries a Bible on his dash??? Yep, it makes a difference in the comfort level you have climbing up into that cab with your family!!! KUDOS!

5

Good place to do business! Work is done in a timely and fair manner,

5

Towing was quick and smooth. Driver was friendly and knowledgeable. Jason was my tech , and working with him made it a smooth, pleasurable , and stress free experience. Jason went above and beyond to keep me informed on work needed, cost, and amount of time required to complete the job. I would definitely recommend this business for a tow, repair, or both. Getting a warranty on the work and parts was an unexpected and pleasant bonus.

5

Professional, knowledgeable, honest and thorough. Doesn’t waste your time and staff is friendly and helpful. I live out of town and wait to get my car worked on until I can get over to them. It’s worth it.

5

Very good, timely service. Honest technicians that look out for the safety of your vehicle. Our experience has always been outstanding.

5

Great personal and effecent service! Already recommended to a friend. Last name has an “s” on it Roberts not Robert. 5 stars!

5

My husband had a blowout on the interstate this morning and Tony was our tow truck driver. I can't say enough good things about him. He helped us figure out where we could go to replace the wheel (it was punctured as well) & he pointed out our usual tire place probably wouldn't have the parts the item punctured that as well as. He was kind and patient and his attitude just made sorting it all out so much easier!

5

Everyone in service department and at the front desk was really helpful and did everything I ask

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